388mmk Responsible Gaming
Gaming is entertainment. At 388mmk, we openly provide self-control tools, limits, and support options to help you stay in control.
Gaming is entertainment, nothing more
At 388mmk, we believe it is our responsibility to protect the healthy gaming habits of our players. Football betting, live casino, and slots are meant for fun and entertainment — they should never be seen as a way to make money.
Gaming is only beneficial when a player stays in control. That is why 388mmk provides tools to help you manage your own gaming habits. We encourage you to use them, and there is no need to feel embarrassed about asking for help.
If you think you or someone close to you may have a gambling problem, read through the tools and support options listed on this page.
Players must be 21+
All players at 388mmk must be 21 or older. Anyone under 21 is strictly prohibited from creating an account or placing bets. Never use a parent's or guardian's account without their permission.
6 tools to help you stay in control
Deposit Limit
Set your own daily, weekly, or monthly deposit cap. Once the limit is reached, deposits will be blocked and the limit cannot be removed immediately.
Loss Limit
Set the maximum amount you can lose in a day, week, or month. Once the limit is hit, betting will stop and deposits will no longer be accepted.
Session Time Limit
Set the maximum number of hours you can play in a week. When the limit is reached you will no longer be able to play, and you will receive a notification showing how long your session lasted.
Reality Check Reminder
After a set period of time (e.g. 30 minutes), the screen will show how long you have been playing and your results for the day. This reminder helps you reflect on your own play.
Temporary Time-Out
You can pause your play from 1 day up to 42 days. During a Time-Out, playing and deposits are disabled — withdrawals only. Once the period ends, you can resume playing.
Self-Exclusion
You can close your account for 6 months, 1 year, or indefinitely. After this is set, you can only reach us via Live Chat, and reopening the account will only be considered after the set period has passed.
To use any of the tools above, contact 388mmk's Myanmar-language Live Chat (24/7) or send an email to [email protected] to make a request. We will act on it as quickly as we can.
Signs of a gambling problem
If you notice any of the signs below in yourself, take a moment to review how you are playing. If you need help, we are always here.
⚠️ Financial signs
- Gambling with money you cannot afford to lose
- Chasing losses by continuing to play
- Borrowing money to gamble
- Spending your salary or savings on gambling
🚨 Emotional signs
- Trying to stop gambling but failing
- Feeling strong urges when not playing
- Feeling like you need to hide your gambling from family
- Seeing gambling as a way to escape problems
Steps to get help
If you feel you have a gambling problem, you can take the following steps.
Contact us via Live Chat
388mmk's Myanmar-language Live Chat is open 24/7. Tell us you are experiencing a gambling problem — we will handle it with you personally.
Choose an account control tool
Deposit limits, a temporary Time-Out, or Self-Exclusion — choose what you need and it can take effect immediately.
Talk openly with family or friends
Dealing with a gambling problem alone is hard. Talking openly with someone you trust is one of the most important things you can do for your recovery.
Seek professional help
There are services that help people affected by problem gambling. Do not delay in seeking professional advice or treatment — it is a sign of strength, not weakness.
Responsible player checklist
For players who want to keep their gambling enjoyable, review this checklist regularly.
- I see gambling as entertainment only, not a way to make money
- I only play with money I can afford to lose
- When I decide to stop playing, I can stop
- I set a time limit before I play and do not go beyond it
- I do not feel the need to hide my gambling from family
- I do not gamble with borrowed money, other people's money, or funds meant for other things
- I do not chase losses by playing more
- Gambling does not affect my work, health, or relationships
388mmk support services
For any issue related to gambling — from deposit limits to Self-Exclusion — you can contact the 388mmk support team. We are available in Myanmar language 24 hours a day, 7 days a week.
Live Chat in Burmese
Available to contact 24/7. Requests for responsible gambling tools are given priority. If you tell us you have a gambling problem, we will handle it openly and without any penalties.
Email support
If you prefer to take your time and explain things in detail, you can email us at [email protected]. Requests for play limits, account matters, and Self-Exclusion can all be handled through this channel.
Responsible gambling at 388mmk
Set a deposit limit and a play-time limit first if you want to keep enjoying the games responsibly. If you have any questions, we are here 24/7.